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Please check out our FAQs to get immediate answers to your questions.

If you're looking to make changes to your next shipment, order frequency, or add products to your next order, you can do all of that from your account.

If you need help on something else, we can be reached through email (support@amazology.com), on social or by chat (when available).

Frequently asked questions

About Amazology

  • Why do I need to use a separate product to treat the areas around my eyes?
  • The skin around the eye is much more delicate and sensitive than the rest of your face. It's probably the most fragile skin on your body and is therefore most likely to show signs of premature aging and sun damage.

    Eye creams and eye gels are carefully formulated to treat this thin, delicate tissue. Eye area products contain more emollients than facial moisturizers to address the lack of oil and dryness. They are also formulated with targeted anti-aging ingredients selected to address specific concerns in the eye area such as puffiness, dark circles, fine lines and wrinkles, and dryness.

  • Where are our products made?
  • Amazology products are proudly made in the USA, though our primary botanical ingredients are responsibly sourced from the Amazon Rainforest in South America. Amazology products are manufactured in a quality-controlled environment and are lab-tested for compatibility, stability, specific gravity and pH balance.

  • Do you use natural ingredients?
  • Absolutely! All of our products are paraben- and sulfate-free, and have no artificial colors.

  • Do you test on animals?
  • Amazology has a strict cruelty-free philosophy. No animals are harmed in the development, testing or manufacturing of our products.

  • What sets us apart?
  • Many brands and products are confusing and unnecessarily complex. There aren’t any brands that simplify the process and offer personalization and inclusivity.  Amazology provides powerful but simple solutions for your best skin.

  • Will I see results immediately or do I really need to use the products for 28 days?
  • While you may see immediate results from using our products, your skin takes 28 days to regenerate itself. Therefore, it is recommended you use our products for the full term in order to see full, long-lasting results.

  • What age should I start using Amazology products?
  •  It’s suggested you incorporate a proper skin care regimen when you begin seeing signs of aging, which typically begins in your early 30’s.

  • Why should men use different products than women?
  • Men and women's skin compositions are quite different and due to these differences, each sex requires unique, gender-specific products.

    Some differences include:
    - Men's skin is thicker
    - Men's skin has larger pores
    - Men's skin has more sebum (oil)
    - Men's skin has a higher surface pH
    - Men's skin has higher collagen density

    That's why Amazology products are scientifically formulated and optimally targeted specifically for men's skin and hair.

  • What is your return policy?
  • We are confident that you will achieve your desired results with Amazology products, and we back up our promise with an unconditional money-back guarantee. If, for any reason, you are not satisfied with your order, simply return the unused portion for a full refund within 30 days of purchase. Just contact our customer support team at 800-353-3353 and you will receive hassle-free refund of your order price.